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Official statement

Google has considerably cut down on scams involving fake customer support numbers since 2018, protecting hundreds of millions of queries. Fraudulent sites publishing false numbers are systematically downgraded.
🎥 Source video

Extracted from a Google Search Central video

💬 EN 📅 06/07/2021 ✂ 14 statements
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Other statements from this video 13
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  4. Why Did Google Send So Many Search Console Messages?
  5. How essential is Search Console in fighting against SEO hacks?
  6. Is it true that outdated CMS can leave your site vulnerable to hacking?
  7. How does Google really handle spam reports?
  8. Is it a mistake to focus solely on one external metric for SEO?
  9. Why Does Google Rely on Hundreds of Ranking Signals?
  10. How does Google narrow down results to just 10,000 before reordering them?
  11. How do floating numbers change the SEO results ranking?
  12. How does HTTPS really impact your SEO?
  13. Why are ranking scores relative to a specific set of results?
📅
Official statement from (5 years ago)
TL;DR

Google has significantly reduced scams involving fake customer support numbers. The result: fraudulent sites are systematically downgraded. SEO professionals must remain vigilant about the legitimacy of contact information.

❓ Frequently Asked Questions

Quels types de sites sont concernés par cette mesure ?
Principalement les sites proposant des numéros de support client, mais tout site doit garantir la légitimité de ses informations de contact.
Comment Google identifie-t-il les sites frauduleux ?
Google utilise des algorithmes et des technologies avancées pour détecter des anomalies dans les informations de contact.
Quels sont les risques pour un site légitime ?
Même les sites légitimes peuvent être affectés s'ils négligent de vérifier leurs informations de contact régulièrement.
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