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Official statement

It is not advisable to combine ratings from different products into a single aggregated score, as this can mislead users.
7:26
🎥 Source video

Extracted from a Google Search Central video

⏱ 48:00 💬 EN 📅 15/12/2016 ✂ 11 statements
Watch on YouTube (7:26) →
Other statements from this video 10
  1. 1:35 Pourquoi les Rich Snippets ne s'affichent pas toujours malgré des données structurées valides ?
  2. 2:06 L'outil de test Google valide-t-il vraiment vos données structurées ?
  3. 3:08 L'opérateur site: affiche-t-il vraiment vos Rich Snippets tels qu'ils apparaissent en conditions réelles ?
  4. 3:38 Pourquoi l'exactitude des données structurées détermine-t-elle votre visibilité en SERP ?
  5. 15:05 Pourquoi Google pousse-t-il JSON-LD pour les données structurées plutôt que Microdata ou RDFa ?
  6. 16:22 Peut-on utiliser les avis clients externes pour améliorer son SEO ?
  7. 16:51 Les données structurées mal implémentées peuvent-elles vraiment entraîner une sanction manuelle ?
  8. 39:36 Les données structurées améliorent-elles vraiment votre classement dans Google ?
  9. 43:24 Faut-il vraiment se limiter à un seul type de balise structurée par page ?
  10. 46:15 Les données structurées influencent-elles les avis Google My Business ?
📅
Official statement from (9 years ago)
TL;DR

Google explicitly discourages combining multiple product ratings into a single overall score. This misleading practice degrades user experience and can jeopardize your ranking in rich results. In practice, each product should have its own distinct rating, even on a comparison page featuring multiple references.

What you need to understand

Why does Google consider aggregated ratings misleading?

A multi-product aggregated rating obscures the qualitative differences between distinct references. Imagine a page comparing three smartphones: a high-end model rated 4.8/5, a mid-range one at 3.5/5, and an entry-level model at 2.7/5. Displaying an overall average of 3.67/5 at the top of the page completely muddles the useful information.

A user quickly scanning the results does not understand which rating applies to which product. They might click thinking all models are rated 3.67, while only one product truly deserves their attention. This intentional ambiguity degrades the quality of the SERP and frustrates search intent.

What types of content are targeted by this guideline?

The guideline primarily targets comparison pages, buying guides featuring multiple products, and selections of “best X of [category]”. These formats often accumulate between 5 to 15 different products on the same URL.

Some sites display an overall score calculated from all the listed references, hoping to capture clicks through rich snippets. Others aggregate customer reviews from different products into a single structured data block. Both approaches fall within the scope of this prohibition.

Does this rule also apply to business evaluations?

Google's wording explicitly covers both product AND business evaluations. For businesses, the classic pitfall is aggregating ratings from multiple distinct locations under a single entity.

A restaurant chain with 12 locations cannot display an average calculated from the reviews of all 12 addresses. Each location must carry its own ratings, with its own LocalBusiness schema in structured data. Geographic confusion is just as detrimental as product confusion.

  • Each distinct product deserves its own visible rating and separate schema.org markup
  • Comparison pages must clearly show which rating corresponds to which product, without an overall average
  • Multiple locations of the same brand require distinct geolocated evaluations
  • Rich snippets should never display a misleading aggregation in the SERPs
  • Transparency about the source of reviews remains essential for each individual evaluation

SEO Expert opinion

Is this statement consistent with observed practices in the field?

The guideline aligns with what we observe in manual penalties applied to sites abusing Review markup. For several years, Google has penalized artificial aggregated ratings that inflate CTR without providing real value. Comparison site publishers have already experienced abrupt disappearances of their stars in the SERP.

However, the border remains blurry in certain cases. Does a page listing “the 10 best VPNs” with an individual rating for each VPN pass through? Yes, if each product holds its own evaluation block. But what about an overall rating reflecting the quality of the selection itself rather than the products? [To be verified] — Google does not specify if rating the editorial relevance of the guide constitutes a violation.

What nuances should be applied based on content type?

Technical comparison tests pose a real dilemma. A lab tests 20 headphones based on 8 measurable criteria (isolation, frequency response, distortion, comfort). Can it publish an overall ranking with a final score per product calculated on these 8 axes? Theoretically yes, because each headphone receives its own final evaluation.

The problem arises if the site then aggregates these 20 scores into a single average “overall quality of our selection.” This practice crosses the red line defined by Google. The same logic applies to B2B comparators evaluating SaaS software: each tool must display its own score, never an average category score.

In what cases does this rule not really apply?

Variations of a single product probably fall outside this constraint. A smartphone offered in three storage capacities (128 GB, 256 GB, 512 GB) is fundamentally the same device. Displaying an overall rating for this model, calculated from all reviews across capacities, misleads no one.

The same reasoning applies for cosmetic variations: a t-shirt sold in 8 colors can legitimately carry a single rating. However, once comparing references with different technical characteristics — even from the same brand — each requires its own distinct evaluation.

Watch out for structured data Product with aggregateRating covering multiple different SKUs in the same JSON-LD block. This configuration regularly triggers manual actions, even if visually each product shows its rating on the page.

Practical impact and recommendations

What should you do concretely on your comparison pages?

Start by auditing all your URLs that group multiple products or locations. Identify the aggregated ratings in both the visible content AND in the schema.org tags. Each Review or Product block should correspond to a unique reference, with its own aggregateRating if applicable.

Visually, structure your comparisons with individual product cards. Each clearly displays its title, specific rating, the number of source reviews, and a link to the detailed file. Eliminate any mention such as “Average rating of our selection: 4.2/5” at the top of the page.

What mistakes should be avoided in structured data markup?

Never create a single Product object encompassing several distinct references with an aggregateRating calculated on the whole. Even if you visually separate the ratings on the page, Google scans the JSON-LD or microdata and detects the inconsistency.

Avoid also artificial setups where you create a fictitious product “Guide to the Best X” just to attach an overall rating in rich snippet. This manipulation fools no one on the algorithm side and exposes your site to a manual action for misleading reviews.

How can you check that your site complies with this guideline?

Use Google’s Rich Results Test tool on your comparison pages. Ensure that each detected Product or Review block corresponds to a clearly identifiable unique product. If the tool reports an aggregateRating without a specific SKU or with multiple mixed references, correct it immediately.

Also, check the Enhancements report in Search Console, under Product Reviews. The errors “Rating not attributable to a specific product” often signal problematic aggregations. Cross-check this data with your server logs to identify pages that lost their stars in the SERP after a recent crawl.

  • Remove any average score calculated across multiple distinct products
  • Create a separate schema.org Product block for each compared reference
  • Visually display each product's rating with its source of reviews
  • Ensure no global aggregateRating exists in the JSON-LD of comparisons
  • Audit multi-location pages with distinct Google Business Profiles per location
  • Test rich snippets after corrections to confirm correct display
Compliance often requires overhauling the technical structure of comparison pages, particularly the automatic generation of structured data. These optimizations affect both front-end code, back-office templates, and sometimes product data flows. Engaging a specialized SEO agency ensures a comprehensive diagnosis and implementation compliant with Google standards, particularly for complex e-commerce sites handling thousands of references.

❓ Frequently Asked Questions

Puis-je afficher une note globale pour un produit décliné en plusieurs coloris ?
Oui, si les variantes ne diffèrent que par des attributs cosmétiques (couleur, taille). Elles constituent un seul produit aux yeux de Google et peuvent partager une note agrégée commune.
Comment gérer les avis sur une page listant 15 produits différents ?
Chaque produit doit afficher sa propre note distincte avec son propre balisage schema.org. Aucune moyenne globale ne doit apparaître, ni visuellement ni dans les structured data.
Une chaîne de magasins peut-elle agréger les avis de tous ses points de vente ?
Non. Chaque établissement géolocalisé nécessite ses propres évaluations avec un balisage LocalBusiness séparé, même s'ils portent la même enseigne.
Que risque un site qui continue d'afficher des notes agrégées trompeuses ?
Perte des rich snippets étoilés en SERP, voire action manuelle pour avis trompeurs entraînant une pénalité de classement plus large. Les sanctions observées varient selon la gravité de l'abus.
Les agrégateurs d'avis tiers sont-ils concernés par cette directive ?
Oui, si vous intégrez leurs widgets. Vérifiez que le balisage généré attribue chaque note à un produit précis et n'affiche jamais de moyenne multi-produits sur vos pages.
🏷 Related Topics
E-commerce

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