What does Google say about SEO? /

Official statement

There are many organizations, particularly in the United States, that grant "accreditations" or scores to businesses based on numerous criteria. One of the most well-known is the BBB (Better Business Bureau). John Mueller explained in the same hangout as mentioned above that none of these accreditations are taken into account in the search engine's algorithm.
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Official statement from (7 years ago)

What you need to understand

This statement from John Mueller clarifies an important point: accreditations issued by third-party organizations are not direct ranking factors in Google's algorithm. This notably concerns the Better Business Bureau (BBB) in the United States, but extends to all business rating and certification systems, whatever they may be.

The logic behind this position is simple: Google operates on a global scale, while most accreditation systems are national or regional. Integrating these signals would create geographic biases and favor certain markets at the expense of others. Furthermore, the quality and reliability of these accreditations vary considerably from one organization to another, making their use as a ranking signal problematic.

Key points to remember:

  • BBB badges, professional certifications, and third-party accreditations have no direct algorithmic impact
  • Displaying these accreditations on your site doesn't penalize you, but doesn't give you any SEO advantage
  • Google assesses credibility through other signals: EAT, backlinks, content, user behavior
  • These accreditations can nevertheless indirectly influence conversion rate and visitor trust

SEO Expert opinion

This position from Google is consistent with its general philosophy: prioritizing signals that it can control, measure, and standardize on a global scale. We indeed observe that sites without any visible accreditation can outrank highly certified sites, confirming that these badges are not algorithmically considered.

However, we must nuance this: while accreditations themselves are not direct factors, they can play a significant indirect role. A trust badge can improve click-through rate, reduce bounce rate, increase time spent on site, and encourage conversions. These behavioral signals can influence rankings. Similarly, being accredited can generate natural mentions and backlinks from the certifying organization or industry directories.

Warning: This rule applies to traditional third-party accreditations, but Google does use structured data for reviews and ratings (schema.org Review). Don't confuse organizational accreditations with customer review systems, which do have an impact on display in search results.

Practical impact and recommendations

Concrete recommendations following this clarification:

  • Don't pay for accreditations solely for SEO purposes - The investment won't produce ROI in terms of organic rankings
  • Keep legitimate accreditations for conversion - They remain useful for reassuring visitors and improving trust, especially in e-commerce
  • Place badges strategically for UX, not for Google - Footer, checkout pages, about us: prioritize user experience
  • Focus your SEO efforts on real ranking factors - Quality content, EAT, technical performance, relevant backlinks
  • Leverage structured data for customer reviews - Implement schema.org to display stars in SERPs, a real display lever
  • Don't neglect the indirect impact - If an accreditation measurably improves your conversions and user signals, it has value
In summary: Third-party accreditations are not direct SEO levers. Keep them for their real business value (trust, conversion) but don't expect any algorithmic benefit. Instead, invest in the fundamentals: expert content, topical authority, user experience, and trust signals that Google can measure directly.
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